Privacy Policy

Last Updated: January 2025

1. Introduction

TipTracker ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, password (encrypted), and display name
  • Shift Data: Tips received, sales figures, hours worked, dates, and restaurant names
  • Restaurant Profiles: Restaurant names and tipout percentages

2.2 Automatically Collected Information

  • Device Information: Device type, operating system version, app version
  • Usage Data: App features used, crash reports, and performance metrics
  • Authentication Data: Session tokens and login timestamps

2.3 Information We Do NOT Collect

  • Social Security numbers or tax identification numbers
  • Bank account or credit card information (payments processed by Apple)
  • Precise geolocation data
  • Contacts or address book data
  • Photos or camera access

3. How We Use Your Information

We use your information to:

  • Provide and maintain the TipTracker service
  • Calculate tipouts and earnings accurately
  • Sync your data across devices
  • Send important service updates and security notifications
  • Respond to your support requests
  • Improve app functionality and user experience
  • Detect and prevent fraud or abuse

4. Data Storage and Security

4.1 Where We Store Your Data

Your data is stored securely using Supabase (PostgreSQL database) with servers located in the United States. All data is encrypted in transit using TLS/SSL.

4.2 Security Measures

  • End-to-end encryption for data transmission
  • Encrypted password storage (bcrypt hashing)
  • Row-level security to isolate user data
  • Regular security audits and updates
  • Automatic session expiration

4.3 Local Storage

The App stores data locally on your device for offline functionality. This data is protected by your device's security features (passcode, Face ID, Touch ID).

5. Data Sharing and Disclosure

5.1 We Do NOT Sell Your Data

We will never sell, rent, or trade your personal information to third parties.

5.2 Service Providers

We share data only with essential service providers:

  • Supabase: Database hosting and authentication
  • Apple: App distribution and payment processing

5.3 Legal Obligations

We may disclose your information if required by law, court order, or government request, or to protect our rights and safety.

6. Your Privacy Rights

6.1 Access and Correction

You can access and update your profile information through the App settings at any time.

6.2 Data Export

You can export your shift history data from within the App.

6.3 Account Deletion

You can delete your account and all associated data through App settings. This action is permanent and cannot be undone.

6.4 Marketing Communications

We do not send marketing emails. You will only receive essential service-related communications.

7. Data Retention

  • Active Accounts: Data retained as long as account is active
  • Deleted Accounts: Data permanently deleted within 30 days
  • Legal Requirements: Some data may be retained for legal compliance

8. Children's Privacy

TipTracker is intended for users aged 18 and older (or legal working age in your jurisdiction). We do not knowingly collect data from children under 18. If you believe we have collected data from a minor, please contact us immediately.

9. International Users

TipTracker is operated in the United States. If you access the App from outside the US, your data may be transferred to and stored in the US, which may have different data protection laws than your country.

10. Third-Party Services

10.1 Supabase

Database and authentication services. Supabase Privacy Policy

10.2 Apple App Store

App distribution and payments. Apple Privacy Policy

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via:

  • Email notification to your registered email address
  • In-app notification
  • Updated "Last Updated" date at the top of this page

12. Contact Us

For questions about this Privacy Policy or our data practices, please contact us:

Email: tiptracker.team@gmail.com
Website: tiptracker.app

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights:

  • Right to Know: Request what personal information we collect and how we use it
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: We do not sell personal information
  • Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise these rights, contact us at tiptracker.team@gmail.com

14. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have additional rights:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate personal data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restriction: Limit how we use your data
  • Right to Portability: Receive your data in a portable format
  • Right to Object: Object to certain data processing

To exercise these rights, contact us at tiptracker.team@gmail.com